FAQ's

This page contains answers to some of the most commonly asked questions about our range of centrifugal pumps, including information about the different pump types that we offer for various applications as well as maintenance, delivery, spares, and more.

If you have any questions that aren’t answered here, contact us and one of our knowledgeable representatives will respond as soon as possible.

The delivery period for our standard pumps are normally between 8-10 weeks.

We manufacture a complete range of centrifugal process pumps. Click here for our list of pump products and specifications.

Our pumps are manufactured locally at our premises in Boksburg, Gauteng.

SAM Engineering manufactures pumps in a full range of metals, which include stainless steel and low alloy steels, iron base, chromium, nickel, etc. Find out more here.

Depending on the application, we offer gland packing, mechanical seals or dynamic seals.

NPSH = Net Positive Suction Head

NPSH Available (NPSHA): The absolute pressure at the suction port of the pump, available on site.

NPSH Required (NPSHR): The minimum pressure required at the suction port of the pump to keep the pump from cavitating.  The NPSHA should always exceed the NPSHR.

No, we have various pump models to suit specific applications which can be altered by changing impeller trims and motor speeds.

We test according to ISO 9906 Grade 2 or on request.

Our pit measures 2.4m deep, however we can test up to 3.5m.

Yes, we have the facilities and capacities to test most pump types. Learn more about our testing facilities here.

This refers to the RPM at which the pump/motor rotates at 50Hz.  

2 pole = 2,900rpm

4 pole = 1,450rpm

6 pole = 980rpm

Yes, our standard flow rate is between 3m³/hr - 3,500m³/hr.  Our standard head is between 5m-150m.

No, due to the custom nature of our pumps, we do not keep stock of all components in all materials.

Yes, each pump is customised to suit your specific application requirements.

Yes, we keep stock of basic maintenance spares such as gaskets and O-rings as well casings, impellers, stuffing boxes and frames limited to common material types. Click here to find out more.

Yes, we have an in-house repair facility. Click here to find out more.

Yes, we have knowledgeable technical representatives who provide back-up support for all our products as well as service and commissioning assistance on request.

Yes, we can supply a recommended maintenance schedule.  Please also refer to our Installation, Operation and Maintenance Manuals per pump type for additional maintenance information.

Our standard warranty on all pump products is 12 months from commissioning or 18 months from delivery.

Yes, our manuals are available for download on our website or on request. Visit our Technical Downloads section

Yes, we have distributors throughout Africa. Click here to view our full distributors list.

Yes, we have qualified training personnel who provide SAMCO Pump training sessions for clients. Click here to find out more about our value-added training services.

There are many different reasons why a pump could fail. SAM Engineering offers a Troubleshooting Guide for a list of common pumping problems and failures with probable causes and procedures for checking and correcting possible faults.

Yes, we will be happy to give you a tour of our factory. Contact us to arrange an appointment and a representative will get back to you shortly.

We’re happy to answer any more questions you may have. Please contact us on sale[email protected]sameng.co.za or +27 11 823-4250 or fill out the contact form here.

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